| Our clients have access to a
broad range of email defenses, which can be
blended to provide exceptional inbox
control. Default and custom configurations
simplify deployment, while providing the
versatility that is needed to address the
widest range of user requirements. |
|
SMTP
Enforcement |
We synchronize with each client domain,
protecting your gateway against Directory
Harvest Attacks & Denial Of Service Attacks.
We conserve your bandwidth. |
|
RCPT-Check |
When a domain is absent we query the
delivery MTA to verify the recipient is
legitimate. |
|
Allow
Lists (Whitelisting) |
We can automatically harvest your contacts
and addresses from Outlook's Sent Items
Folder to create your initial white-list
saving valuable time. Then we can
automate your list maintenance by adding new
addresses each time a new address is
detected outbound. We can even perform
this on each new address detected in a
reply. |
|
Block
Lists (Blacklisting) |
The Block List is used to block email from
specific addresses or domains. A Block List
entry can be created through either the
in-message Control Panel or the Message
Center user interface. Enterprise-wide
entries may be added to the Block List. |
|
Content
Filtering |
Filtering provides simple, transparent
set-and-forget protection, although users
may choose to inspect their quarantine or
receive a daily summary of messages in the
quarantine. We provide a simple means
for each client to tailor the sensitivity of
the filter for their specific preferences. |
Disposable
Addresses |
We make it easy for clients to employ
multiple addresses for a single inbox. We
refer to these addresses as Disposable
Addresses, because they provide both a means
of protecting the integrity of one's primary
email address and of protecting access to
one's inbox. We enable clients to
spontaneously disclose a purpose-specific
address on a Web site, in a discussion
forum, in print or conversation, etc.,
without interacting with the system. These
addresses take the form of a root name plus
a suffix of the user's own choosing. For
example, to register on eBay, Jane Doe might
disclose the address
jdoe.ebay@herdomain.com, where the ".ebay"
suffix serves as an "email PIN" that assures
delivery of email sent to this address.
Addresses are independently controllable by
policy, so that legitimate users of the
address can be "locked down" in the event
the address is ever harvested and abused by
a spammer. |
|
Granular
Security States |
Granular inbox access control flows in part
from the range of security states that can
be applied to a specific sender and address.
For example, if an Address-on-the-Fly starts
to attract spam, users can first identify
who is sharing their email address, and then
exert varying degrees of control over future
use of the address – they can (a) block the
specific abusing sender, (b) lock down the
address, reserving its future use solely for
the existing community of legitimate
senders, (c) restrict future use to senders
at the domain of the sender to which it was
initially disclosed, (d) restrict use even
further to just the party to which it was
initially disclosed, or (e) disable the
address, in which case all future incoming
mail on the address will be blocked, flagged
or challenged. These options are implemented
very simply through the User Control Panel. |
|
Control
Panel |
Automatically insert a control panel at the
bottom of incoming messages, and remove it
on Forward or Reply. This control panel
provides a means of communicating with
users, for example, to inform them when one
correspondent appears to have shared their
address with a third party. It also provides
a simple means for users to update their
access preferences for a specific sender and
address, by clicking on the intuitive
in-message links that are provided.
Reflexion's control panel is available in
English, Spanish, French, German, Brazilian
Portuguese, Dutch, Italian and Chinese, with
Russian and Hebrew on the way. |
|
Alternate Outbound Addresses |
Our experience shows that even the use of
just two addresses provides significant
improvements in inbox control. The increase
in effectiveness is based on the simple, but
powerful, insight that legitimate senders
will never knowingly share your address with
spammers. By using an Alternate Outbound
Address, conversations started with new
correspondents take place on an address to
which no spam is sent, so no filtering is
required, thus eliminating all chance of
false-positives. |
|
Permitted Languages
|
This capability augments traditional content
filtering by blocking messages in any
language other than those specifically
approved for delivery at the enterprise and
individual user levels. |
|
Permitted Countries |
This capability further augments content
filtering by blocking messages from any
country other than those specifically
approved for delivery at the enterprise and
individual user levels. Delivery decisions
are based on the IP address of the sending
server. While some organizations may not be
able to use this capability, many domestic
businesses may not ever want to receive
email that can be determined to have
originated outside their home country or
geographic area of operation. |
|
Total
Control |
Total Control provides maximum control over
access to one's inbox – we believe there is
no more powerful solution on the market
today. In this mode, we expedite the
creation of the user's Allow List, then
utilize an automatic challenge-response for
every new inbound correspondent, asking the
sender to resend their message to a
Protective Address with a suffix
automatically assigned. By establishing
correspondent-specific To – From address
pairs, each controllable by policy, we
deprive spammers of their primary technique
– if they spoof the From address, they must
associate it with the proper To address in
order to reach the user's inbox, and the
chances of this are negligible. Hence the
name Total Control. |
|
Anti-Virus |
We scan both incoming and outgoing email for
viruses, worms, and other malware. |
|
Blended
Defenses |
We enable users to mix-and-match various
defenses to suit their specific preferences.
Our experience shows that blending
Protective Addresses with traditional
methods produces a stronger defense that
also avoids the pitfalls of traditional
defenses used independently. |
|
Outbound
Mail Auditing
|
We block outbound email that contains spam
and viruses, and provide a means of
rate-limiting outbound email volumes. We use
these features to identify and alert on open
relay conditions and potential compromised,
"zombie" PCs, in order to prevent our
customers from inadvertently spamming their
contacts and to avoid IP address
blacklisting, with the business disruption
that accompanies that unpleasant outcome. |